(US)
USER MANUAL VERSION 1.0
“This X-FIVE Wearables smartwatch is NOT a medical device. This device and related software and applications are NOT intended for
use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease. Users should NOT
interpret or take clinical action based on the device output without consultation of a qualied healthcare professional. “
FOR BOTH ROUND AND SQUARE X-FIVE SMARTWATCHES
Getting Started
What’s in the box?
Charging Your Smartwatch
Setting up X-FIVE Smartwatch
Download Smartwatch App
Connecting, Syncing & Pairing
Powering On/Off
Basics
Navigating X-FIVE Smartwatch
Motion Gesture & Brightness
Changing Watch Faces Navigation
Apps and Features
Timekeeping
Notifications & Messaging Activity
Fitness & Exercising
Reminder
Sleep Monitor
Tracking & Sleep Sedentary
Heart Rate Monitor
Camera & Music Remote
Connected GPS
Additional Features
Updating, Restarting, & Erasing
Wear & Care
Regulations and Safety Notices
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TABLE OF CONTENTS
WHAT’S IN THE BOX?
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X-FIVE Smartwatch USER GUIDE:
Everything you need to know about the iTouch Sport Smartwatch.
What’s in the box?
Your X-FIVE Smartwatch box includes:
X-FIVE Smartwatch (Color and material vary)
Clamp Charging Cable
The interchangeable straps on the X-FIVE Smartwatch come in a variety of colors and materials. Additional
straps for the X-FIVE Smartwatch are sold separately. Refer to proper URL or QR Code for additional bands
(that are the proper size).
Charging Your Smartwatch
A fully charged X-FIVE Smartwatch has an extended battery life of up to 15 days
(standby time).
Battery life and charge cycles vary based on usage.
1. Plug the charging cable into the USB port on your computer or a UL-certified USB
wall charger. We recommend using the USB port on your computer.
2. Insert the smartwatch into the appropriate charging cable section. A charging
screen appears on the screen to indicate that your smartwatch is charging.
Note: Your X-FIVE Smartwatch takes about 1-2 hours to fully charge.
ROUNDSQUARE
Note: Both the X-FIVE Square and Round Smartwatches do share the same charging mechanisms.
SET UP YOUR SMARTWATCH
To Get Started:
1. Find the X-Five Wearables App on one of the locations below, depending on your
smartwatch or smartphone. Search ‘X-Five Wearables’.
*YOUR DEVICE WILL ONLY WORK WITH THE X-FIVE WEARABLES APP ACCESSED BY THE QR CODE ABOVE.
2. Download and install the X-FIVE Wearables App: The application will ask for
permissions once installed and your account has been set up (New Users). We highly encourage
the user to allow all notifications & pairing access to their smartphones for complete functionality.
Android Users: You will be asked to allow the X-FIVE Wearables App to access
information in your device’s native settings once your account has been set up. Not enabling these settings may prevent the
application from working correctly.
3. Once the app is installed, open it to create an account, following the on-screen prompts to help you
get set up. Once your account is set up, the application will help you connect to your smartwatch
(We highly encourage the user to allow all notifications & pairing access to their smartphones.)
4. To connect & sync your app to your smartwatch, please follow the on-screen
instructions while setting up your account.
The free X-FIVE Wearables App is compatible with most iPhones and Android Phones. A smartphone is required for call, text,
and smartphone app notifications.
Can be found for free on
iOS/Apple devices via the Apple
App Store.
Can be found for free on
Google/Android devices the
Google Play Store.
You also have the option of
scanning this QR code with
your phone camera or an app
to access a link to the app.
Note: Do not use your mobile device’s bluetooth pairing to pair to the watch. To properly
connect your X-FIVE Wearables smartwatch, follow the pairing instructions within the mobile
application. If you have already connected your phone to the smartwatch disconnect and
“forget” the bluetooth connection prior to setting up your watch through the application.
For more information, manuals or application information, please visit the Help Center at
https://www.xfivewearables.com/
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METHOD 1
METHOD 2
METHOD 3
SYSTEM REQUIREMENTS
(Android 9.0 and up)
(iOS 13.0 and up)
Make sure your phone’s bluetooth
is turned on and enabled by going
into your device’s settings and
turning on the bluetooth setting.
Learn how to best navigate your X-FIVE Smartwatch.
Power On/Off Your Smartwatch
Tap and hold the screen for 5 seconds until
you see the X-FIVESmartwatch logo appear
on the watch screen, indicating the watch
has powered on.
On the main clock face, swipe down
from the top of the screen to reveal the
notification panel. Tap the ‘Settings’ icon
here and you will be taken to the settings
screen. Scroll down to ‘Power off’. After tapping on this selection, the smartwatch will ask if you’re
sure you would like to turn off the device. Once you tap on the blue check mark, the device will power
off immediately.
Motion Gesture
Allows you to rotate your wrist to turn on your watch screen. Tap the ‘Menu’ located on the top
left of the home screen. Then tap on ‘Settings’. From here tap on, ‘Motion Gesture’, to access this
function and set it up. You can control the time in which this feature is active throughout the day.
If you want this feature to always be on, set the time constraints to be 12:00AM to 12:00AM.
Using this feature will consume more battery.
Brightness
Control the Brightness on your Smartwatch. From the Settings menu on your iTouch Sport, tap
the brightness icon. Then tap again to begin adjusting the brightness by tapping your finger on
the screen. Once you have set the brightness the way you like, tap the back button on the top left
hand corner to exit and save your changes.
Changing Watch Faces
Change your watch face from the X-FIVE Smartwatch
The X-FIVE Smartwatch comes with four interchangeable watch faces built into it. From the main
clock face screen on your smartwatch, hold the center of the screen for 3 seconds to switch the
clock face. Swipe from left to right to see the selections. Tap on the clock face you want. Your
smartwatch will vibrate once the clock face has changed.
Change your watch face from the X-FIVE Wearables App
Setting a Custom Watch Face: Create your own watch face! You can add your own image, format
text, and put your favorite features on display.
In the X-FIVE Wearables App, from the Watch Faces page, tap on the Custom watch face panel to
begin editing. Hit Save/Done to apply.
BASICS
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Navigating X-FIVE Smartwatch
Your X-FIVE Smartwatch is a full touch device,
you can swipe the screen in many directions
to interact.
Apps And Features
Exiting A Section Or App On A Watch
To exit an area you’re in on the watch, you can swipe
right on the screen. This is universally how you go back
on this watch.
View Messages
On the main clock face, swipe up from the bottom
of the screen to reveal your recent messages.
(This is the only way to view older messages you
received but may not have seen right away).
Access the Notication Panel
Like many phones, your watch has a notification
panel. Your notification panel contains shortcuts that
quickly take you wherever on the watch you would like to go. To view this, on your main clock face,
swipe down from the top of the screen. You can turn off your watch, view weather, control vibration,
and more! To exit this section, simply swipe up from your smartwatch.
Haptic Feedback Control
Your watch vibrates to alert you of any notifications or reminders
you need. But sometimes if you don’t want the vibration, it can
become a bother. That’s why you can control if you want vibration
on or off for your watch. To turn off vibration on your watch quickly,
on your main clock face, swipe down to reveal the notification panel.
Near the ‘Weather’ icon, you will see a small device icon, this is the
vibration control section. Tap it to turn it off/on as you need to.
Shutting off vibration will also provide an even longer battery life.
Swipe from right to left on the screen to navigate through the
features of your watch. Simply tap the screen to activate a feature.
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WEDNESDAY
NAVIGATION TIPS & FEATURES
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NAVIGATION TIPS & FEATURES
Timekeeping
Alarms vibrate to alert you at a time you have set. Set up to three alarms to occur once or on
multiple days of the week via the X-FIVE Wearables App.
Controlling Alarms On Your Smartwatch
You can toggle alarms on/off right from your smartwatch
as well. Swipe down from the main clock face screen to
reveal the notification panel. Tap on the ‘Settings’ icon.
Navigate to Alarms and tap on it. Here, you can see the
three alarms you’ve set and have the ability to turn them
off/on as you need. Please note: In order for alarm
changes to take effect, your smartwatch needs to sync
with the X-FIVE Wearables App.
Stopwatch
You can also time events with the stopwatch feature on
your X-FIVE Smartwatch. On the main clock face, swipe
right and scroll down to the ‘Settings’ option. Tap on
‘Stopwatch’ on the next screen. To begin recording
a time, hit the ‘Play’ button. To exit the stopwatch
function, swipe right.
Alarm Settings
Stopwatch Settings
Notications & Messaging
X-FIVE Smartwatch can display call, text, social media, and app notifications from your smart-
phone to keep you informed. The smartwatch and phone device must be within Bluetooth range
of each other to receive such notifications.
Set Up Notications
Check that the Bluetooth on your phone is on and that your phone can receive notifications (of-
ten under Settings > Notifications). Then set up notifications:
1. In the X-FIVE Wearables App, tap the ‘Menu’ icon and tap settings then, go to Watch Notifications.
2. From Watch Notifications, you may select the notifications you wish to receive on your smartwatch
Note: Notification permissions differ between iOS and Android users.
Viewing Incoming Notifications
When your X-FIVE Smartwatch and smartphone are within range, notifications cause the smart-
watch to vibrate. If you don’t read the notification when it arrives, you can check it later by navi-
gating to Messages on your smartwatch. To view unopened messages and notifications on your
X-FIVE Smartwatch, on the main clock face screen, swipe up from the bottom of
the screen to reveal the Messages screen. Tap on any message found in this section to reveal
more information about it. To exit the messages feature, swipe down from the top of the screen
or swipe right on the screen.
Manage Notifications
X-FIVE Smartwatch stores up to 5 notifications, after which the oldest are replaced as you
receive new ones.
Turn off Notifications
Turn off all or certain notifications with the X-FIVE Wearables App from Watch Notifications in
the settings menu. You can also mute all notifications by turning on Do Not Disturb mode. Learn
more about the Do Not Disturb function in the Additional Features section of the manual.
Activity & Sleep
X-FIVE Smartwatch continuously tracks a variety of stats whenever you wear it. The information
is then transferred to the X-FIVE Wearables App every time you sync your smartwatch. We
recommend syncing your smartwatch to the app at least once a day.
Track Daily Goals
X-FIVE Smartwatch tracks your progress towards daily goals based on the goals you set when
first setting up your account. When you reach your goal, the app will send you a push
notification that the goal is completed. If a step goal is achieved, your smartwatch will vibrate
and show a celebratory badge.
*Note for Android Users* The ‘Other’ function was created to help provide notifications from apps you want to receive
information from that support hasn’t been built for directly. For Android Users, while ‘Other’ is on, all notifications that
appear within your smartphone’s notification panel will be displayed by the watch.
See your core stats: Steps taken, calories burned, and distance covered. Find your complete history and other information
automatically detected by your smartwatch in the X-FIVE Wearables App.
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APPS & FEATURES
Sedentary Reminder
Turn on reminders to move in the app to set a sedentary reminder alert. The sedentary remind-
er can be enabled in the Settings Menu by tapping on the ‘Reminder To Move’ selection. When
enabled, this feature is active during the hours of 10:00 AM - 6:00 PM.
Set Up Notications
Your X-FIVE Smartwatch will automatically track your time asleep and sleep stages (deep sleep,
light sleep and time spent awake). To see your sleep quality score and stats, sync your smart-
watch when you wake up and check the app.
Learn About Your Sleep Habits
X-FIVE Smartwatch tracks several sleep metrics including the amount of sleep you get and pro-
vides you with an overall sleep score number for that night. It will track your wake time and your
light sleep time, along with deep sleep. In-app, you can tap on the Sleep card on your main home
screen to see further details about your sleep history. Tapping on your sleep progress graph will
allow you to see even more information by providing you with a ‘Sleep Summary’ for you
to review.
rO2 Blood Oxygen Evaluation
See where your blood Oxygen level should be: X-FIVE Smartwatch uses all biometric data col-
lected by your smartwatch throughout the day and gives you a Blood Oxygen evaluation level,
essentially what your saturation level should be. Knowing how well oxygenated your blood is can
help you understand your overall health and wellness. Please note that this is not a blood oxygen
reader and should you want an accurate reading of your current saturation level a verified medi-
cal device should be sought.
To see your saturation level evaluation, navigate to the feature on your smartwatch by swip-
ing left on your device until you land on the rO2 page. Additionally, you can quickly get to this
screen by swiping right on the main clock face and scrolling down to ‘Blood oxygen
evaluation - rO2’. Both ways take you to the same screen.
Note: Not a medical device. This device and related software are not intended for use in the diagnosis of disease
or other conditions, or in the cure, mitigation, treatment or prevention of disease. Users should not interpret or
take clinical action based on the device output without consultation of a qualified healthcare professional.
Heart Rate Monitor
The X-FIVE Smartwatch tracks your heart rate throughout the day. To measure and see your re-
al-time heart rate, navigate to the heart rate feature on your smartwatch. Swipe until you land on
the heart rate page.
Additionally, you can quickly get to this screen by swiping right on the main clock face and
scrolling down to ‘Measure HR’. Both ways take you to the same screen. Tap on the screen when
at the heart rate area. The watch will then vibrate, indicating it is reading your heart rate. Once
completed, your watch will vibrate again and display your heart rate measurement.
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APPS & FEATURES
Continuous Heart Rate
Your smartwatch also supports 24/7 heart rate detection. To activate this feature, navigate to
settings in the app and tap on Continuous Heart Rate Detection to toggle it on and off. While
this feature is active, your smartwatch will continuously record your heart rate every 30 minutes
through-out the day. This data will automatically sync with your app when your X-FIVE Smart-
watch is within Bluetooth range of your smartphone. When continuous
heart rate detection is turned on, your sleep statistics are more
accurate. To preserve smartwatch battery life, turn off continuous
heart rate detection.
Please note: The graph on your watch within the Heart Rate section
is connected to Continuous Heart Rate function. If this is off,
the graph on your watch will no longer appear
until turned on again.
Not a medical device. This device and related software are not
intended for use in the diagnosis of disease or other conditions, or in
the cure, mitigation, treatment or prevention of disease. Users should not
interpret or take clinical action based on the device output without consultation of a
qualified healthcare professional.
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APPS & FEATURES
Connected GPS
For complete workout stats, recap, route and pace information,
make sure to use your smartphone’s connected GPS. Review your
exercise history via the X-FIVE Wearables App. The Connected GPS
feature on the X-FIVE Smartwatch works with the GPS sensors of your nearby smartphone.
To use Connected GPS from the main home page of the app, tap on the ‘Menu’ icon and select
Running Mode. A new screen will appear with a start button will appear (iOS users – You may be
asked for location permissions here – Please tap ‘Allow While Using App’ to proceed forward).
Tap Start to begin tracking. Connected GPS mode will be enabled until you pause or completely
stop it. This screen will showcase your heart rate and calories burned. You will have an option to
toggle between this screen and an actual live map of your route. Once completed, you can view
your distance traveled and check previous records of your routes.
Smartwatch Features
Music Remote
To remotely control music from your smartwatch, navigate to the music feature on the X-FIVE
Smartwatch (it is the last screen on the watch when swiping left). The music remote allows you
to play/pause, skip forward, or skip to previous music from your music apps. Your X-FIVE Smart-
watch is compatible with various applications such as Apple Music, Spotify, and Pandora. Howev-
er, it may not support other third-party applications.
Camera Remote
To snap photos using your X-FIVE Smartwatch, navigate to the camera remote function. With the
app open, navigate to the settings page and tap Camera Remote. This will launch the built-in app
camera (iOS Users: Tapping on Camera Remote will advise you to open up your native camera to
take pictures with your watch). To take a picture, tap on the Camera Remote icon on your smart-
watch or shake your wrist and your phone will take a picture.
Additional Features
Weather
Once your smartwatch is fully paired to the app, open the X-FIVE Wearables App. Navigate
to the settings page, scroll down and tap on ‘Weather’. Your location should be automatically
found or you can enter your location information in manually. Once done, instantly the watch will
update with the latest weather readings. From the Weather screen on your smartwatch, you can
tap the screen to view more weather data. Your smartwatch shows the weather forecast for 5
days and updates hourly (as long as you are connected with the X-FIVE Wearables application
on your mobile phone). You can also change the units of measurement for temperature here as
well. The weather information is updated every two hours. If your smartwatch cannot update the
weather during this timeframe, it will show no information. This normally will only happen if your
phone and smartwatch aren’t connected. To correct this, use the X-FIVE Wearables application
to connect your smartwatch to your phone again.
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From the home screen in the app, tap on the ‘Menu’ icon and tap ‘Settings’ to view more features available for your
smartwatch. Learn more below.
APPS & FEATURES
Find Device
Tap Find Device under Settings to vibrate your X-FIVE Smartwatch when paired with the app.
Language
Tap Language under Settings to change the language on your smartwatch. Choose from
a variety of languages.
Note: setting the language on your X-FIVE smartwatch does not change the language setting of the mobile application.
Do Not Disturb
Tap Language under Settings to change the language on your smartwatch. Choose from
a variety of languages.
Time Format
Tap on Time Formats under Settings to select between 12 and 24 hour format.
Unit Format
Tap Units under Settings to change the units of measurement reflected on your Smartwatch and/
or app. Choose between the metric and imperial systems of measurement for your watch. You
can choose other units that you can see in app within this section as well.
Note For Android Users When you fully connect to this smartwatch, you may see the weather as incorrect or not match-
ing what you see from the forecast you’re observing. This is due to Android now preventing some information to be sent
from your phone to the watch. Follow the steps above to ensure your weather data is always updated.
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UPDATE, RESTART, AND ERASE
Update Smartwatch Firmware
If there is a new firmware update available for your X-FIVE Smartwatch, you will receive a pop-up
notification to download it within the X-FIVE Wearables App. If you do not receive said notification,
tap the ‘Menu’ icon and then select settings. Scroll down to
Update Firmware where you will see a red dot on the Update Firmware tab, signifying that an update
is available. Tap the Update button to begin updating your X-FIVE Smartwatch. Be sure that your
smartwatch remains within Bluetooth range of your phone while updating. Once your
update is completed, your watch will automatically reset.
Restart Your Smartwatch
If you can’t sync your X-FIVE Smartwatch, or if you have trouble with connected GPS or tracking
stats, you can restart your smartwatch from your wrist. From the main clock face, swipe down to
reveal the notification panel and tap on settings. When in settings, scroll down to ‘Power Off’ and tap
on it. Tap on the blue check mark that appears next to power off your smartwatch. Allow your device
a few minutes to fully shut down. Then tap and hold the screen of your smartwatch for 3-5 seconds
to turn it back on to complete your restart.
Reset Your Smartwatch
If restarting the smartwatch doesn’t address the issue, tap Reset option found in the power menu to
reset your X-FIVE smartwatch and clear all data on it.
Wear And Care
All X-FIVE Wearable products are meant to be worn all day and night, so it’s important to follow a
few simple guidelines as you wear and care for your smartwatch.
To keep your band clean and your skin happy, we recommend the following tips:
Clean your band and wrist regularly - especially after intense workouts or sweating.
Rinse the band with water or wipe it with a small amount of rubbing alcohol. Do NOT use hand
soap, dish soap, hand sanitizer, cleaning wipes or household cleaners, which could get trapped
beneath the band and irritate your skin.
Always pat dry the band before putting it back on
Although the X-FIVE Smartwatch is IP67 water resistant, it is not IP68 waterproof which means you should not
submerge your smartwatch in water deeper than one meter for longer than 30 minutes. We advise not to swim with
your smartwatch. However, your X-FIVE Smartwatch can withstand many splashes, rain, and daily activities such as
washing dishes. If your smartwatch gets wet, we advise you to remove it until dry. It is not good for your skin to wear
a wet band for long periods of time.
Not a medical device. This device and related software are not intended for use in the diagnosis of disease
or other conditions, or in the cure, mitigation, treatment or prevention of disease. Users should not interpret or
take clinical action based on the device output without consultation of a qualified healthcare professional.
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REGULATORY AND SAFETY
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reason- able protection
against harmful interference in a residential installation. This equipment generates uses and can ra-
diate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be de-
termined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
Consult the dealer or an experienced radio/TV technician for help. Caution: Any changes or mod-
ifications to this device not explicitly approved by the manufacturer could void your authority to
operate this equipment. This device complies with part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may cause
undesired operation.
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled envi-
ronment. This device and its antenna must not be located or operated in conjunction with any other
antenna or transmitter.
FCC ID:
Square - 2ARUI-ITF20SQ
Round - 2ARUI-ITF20RD
NON-MEDICAL DEVICE
This X-FIVE Wearables product is NOT a medical device. This device and related software and appli-
cations are NOT intended for use in the diagnosis of disease or other conditions, or in the cure, mit-
igation, treatment or prevention of disease. Users should NOT interpret or take clinical action based
on the device output without consultation of a qualified health- care professional.